Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and store some information about your preferences or past actions.

2. How We Use Cookies

Alcoocanta Pet Grooming uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. We are committed to being transparent about our cookie usage and providing you with control over your cookie preferences.

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be switched off in our systems.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

3.3 Marketing Cookies

These cookies are used to deliver advertisements relevant to you and your interests.

3.4 Preference Cookies

These cookies remember choices you make to improve your experience.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We do not control these cookies, and you should check the relevant third-party website for more information.

4.1 Third-Party Services We Use:

• Google Analytics: Website analytics and reporting
• Google Fonts: Web font delivery
• Facebook: Social media integration and advertising
• YouTube: Video content embedding
• Mailchimp: Email marketing services

5. Cookie Management

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with options to:

• Accept All: Allow all cookies including analytics and marketing
• Necessary Only: Accept only essential cookies
• Custom Settings: Choose specific cookie categories

5.2 Managing Your Preferences

You can update your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our footer
• Using your browser's cookie management settings
• Contacting us directly

Manage Cookie Preferences

5.3 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in popular browsers:

6. Impact of Disabling Cookies

6.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to submit forms
• Loss of login sessions
• Security vulnerabilities
• Reduced website functionality

6.2 Analytics Cookies

Disabling analytics cookies:

• Will not affect website functionality
• Prevents us from improving user experience
• Reduces our ability to identify technical issues

6.3 Marketing Cookies

Disabling marketing cookies:

• Will not affect website functionality
• May result in less relevant advertisements
• Prevents personalized content recommendations
• Disables social media sharing features

7. Data Security

We implement appropriate security measures to protect cookie data:

• Secure transmission using HTTPS
• Regular security audits
• Access controls and monitoring
• Compliance with data protection regulations

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children through cookies. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Some of our third-party service providers are based outside Australia. When you consent to marketing and analytics cookies, your data may be transferred to countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by posting the updated policy on our website.

11. Contact Information

If you have questions about our use of cookies, please contact us:

12. Your Rights

Under Australian privacy law, you have the right to:

• Access information about how we use cookies
• Request correction of inaccurate information
• Withdraw consent for non-essential cookies
• File a complaint with the Office of the Australian Information Commissioner